Refund Policy

Your convenience is our priority! We confirm every order through our Customer Service team within 24 hours of placement.

For any issues regarding your order, please contact us at [01148746220] .

We closely monitor deliveries and will notify you in case of any delays or rejections within 3 days.
If you face any problem after receiving your order, please contact us at [01148746220] for assistance.

Official Business Days: Sunday to Thursday. Fridays and public holidays are non-working days for our team and shipping companies.

Important Information:

• Customers are responsible for return shipping fees unless the product is damaged, in which case we will cover the shipping costs.
• Returns will be processed within 10 working days from the date we receive the returned product.
• If you return an item purchased as part of a promotion or discount, only the paid value will be refunded, excluding shipping fees.